SOME WORDS ABOUT US

Rameen Auto Parts

We love what we do

We love what we do, where we do it, the people we work with and most importantly, the people we work for (that's you!).

Our working process

  • Call us
  • Get your quote
  • Get your parts

CONTACT US

Phone: 0414 980 008

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1- How & Where can I buy parts from Rameen Pty Ltd?

A- you can buy Online from www.rameen.com.au or visit our store in 2-4 Japaddy street, Mordialloc Vic 3195 .

2- What should I do if I don’t know exactly what I’m looking for?

A- Simply Contact Us and ask a team member. we are keen to provide the best customer service. No matter if you’re an expert or someone who just wants to fix his/her car, we are always here to help.

3- Do you have a delivery service?

A- This is totalling depending on the area you live & the items you bought. We offer delivery within Melbourne and most outer suburbs on a daily basis, if we can't do delivery then we can always arrange freight for you so you get the parts that you need. 

4- Can I exchange an item?

A- Yes, parts purchased may be returned for exchange within 7 days of purchase if the item is faulty. Incase of returning an item it should be included in all accessories and necessary documentation.

5- Can I Ask for a refund?

A- Yes, you will be illegible for a refund within 7 days of purchase if the item is faulty. In case of returning an item we reserve the right to charge for any damage done on the item or for missing part from the item. You must cover the freight cost if you return an item.

6- What if I can’t find the product I’m looking for?

A- Each week we’ll be adding more products to our website. In the meantime, please contact us & we will offer any help we can.

7- Can I get the products that I buy fitted in store?

A- Yes, we do offer a fitting service where our professional team members will fit the items for you, it can either be free or fee may apply depending on the product.

8- Will I get a refund for labour cost, fitting cost, freight cost, ect for the item that I bought?

A- No, we do not cover any charges that comes after buying the product from us. You will be responsible for all charges you make including labour cost, fitting cost ect.

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